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the help you need online. Here you will find answers
to frequently asked questions regarding shipping,
tracking and our wide array of services.
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and answers:
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QUESTION OF THE MONTH
SERVICE
SHIPPING
WITH GCA
SHIPMENT TRACKING
BILLING
CAREER
GENERAL
GLOSSARY AND INCOTERMS
QUESTION OF THE MONTH
How does the Shanghai port compare to the Hong Kong port in terms of size?
The Shanghai port handled 21.7 million 20-foot standard containers in 2006. Hong Kong handled 23.2 million. But Shanghai is increasing at a rate of 21 percent a year; Hong Kong at 2.8 percent. By this pace, it is predicted that Shanghai should pass Hong Kong as the world’s second-busiest container port this year after the second phase of the new US$16 billion Yangshan Deep-Water Port begins operating.
SERVICE
Can I insure my merchandise through GCA?
Yes, GCA offers door to door coverage with highly competitive rates for shipments originating anywhere in the world, for more information about rates and coverage please contact your sales representative now.
What is NAFTA certification?
It’s a document that must be filled out when exporting merchandise between EEUU, Puerto Rico, Canada and Mexico. NAFTA stands for NORTH AMERICAN FREE TRADE AGREEMENT
-When should it be completed?
A NAFTA Certificate of Origin should only be completed for products exported to Canada or Mexico that meet the NAFTA rules of origin of production in the NAFTA countries. Inclusion of products that do not qualify is illegal and subject to fines and penalties
What is an SED and when should I submit one?
An exporter must submit the Shipper's Export Declaration (SED) when the value of a single Schedule B commodity exceeds US$2,500 or for which an export license is required for a shipment from the U.S. to another country. The SED is used for developing export statistics and export control.
The SED imparts general information about a transaction, including parties to a transaction, date of exportation of the shipment, consignees and agents for the shipment, Schedule B classifications, and weight and value of the goods.
This document is required when:
* The value of any individual commodity, technology, or software in the shipment is more than US$2,500.
* An export license or license exemption is required, regardless of the value of the contents of the shipment.
* The destination is a controlled territory, which includes countries experiencing strained relations with the U.S. These are Cuba, Iraq, Iran, Libya, North Korea, and Sudan
What are the documentation required when exporting automobiles via air / ocean?
When shipping cars via Air:
1. Original Title of the car
2. Power of Attorney
3. Original invoice
4. Air Way Bill
5. Wharehouse reciept from the airline
6. Shipping Export Declaration
7. Fotocopy of the ID and the passport of the importer
When shipping cars via Ocean:
1. Original title of the car
2. Power of attorney
3. Original Invoice
4. Letter of intent from the vessel
5. Dock recipe of the vessel
Fotocopy of the ID and the passport of the importer
What
U.S. delivery services does GCA offer?
GCA
will deliver your package the way that best fits your
needs, on the timeline you choose. Our delivery services
range from same day delivery to economical ground
delivery - with all the delivery options in between.
Visit our U.S. Services section for a detailed description
of all our products and services.
What International services does GCA offer?
Please
visit our Global Services section where you'll find
a detailed description of each of our international
services.
How long will it take to process my quote request?
An
account executive will contact you within 15 to 60
minutes of your request submittal.
Does GCA handle hazardous materials shipments?
Yes.
If your shipment consists of hazardous materials that
require special handling, contact us for the answers
to all your questions. You can find out what is considered
hazardous, how to transport hazardous materials and
how to avoid delays and penalties.
SHIPPING
WITH GCA
How can I open an account with GCA?
Opening an account
is easy. For the quickest service you can Open An
Account online. You can also call
1-786-507-0462
or email us at open@gcargo.com
Where can I find shipment
rates on your web site?
Use the Quote form to request a rate and determine
how much you'll save on your shipment with GCA.
How
can I order additional preprinted airbills?
Please contact Customer Service at 1-786-507-0462 or email us
at info@gcargo.com
SHIPMENT TRACKING
How can I track my shipment?
With your airbill number, you
can track your shipment using the link from the appropriate carrier.
Just Click on the GCA TRACK section.
Can
I track my shipment without an airbill number?
Yes, if you don’t have your airbill
number, you can also contact Customer Service at 1-786-507-0462
or email info@gcargo.com
BILLING
For
billing information please contact us at 1-786-507-0462
CAREER
What
career opportunities currently exist at GCA?
The best place to start checking
out career opportunities at GCA is right here! Go to the ABOUT
GCA menu and press the CAREER link. Also you can find additional
information by email at career@gcargo.com
GENERAL
I am doing a research paper. How can I get more information on
GCA?
Please email us at info@gcargo.com
SERVICE
What
U.S. delivery services does GCA offer?
GCA
will deliver your package the way that best fits your needs, on
the timeline you choose. Our delivery services range from same
day delivery to economical ground delivery - with all the delivery
options in between. Visit our U.S. Services section for a detailed
description of all our products and services.
What International services does GCA offer?
Please
visit our Global Services section where you'll find a detailed
description of each of our international services.
GLOSSARY
AND INCOTERMS
AAD
Awaiting Agent's Document
ACJ Atlas Cove Jetty
ADR Agent's Document Received
BAF Bunker Adjustment Factor
BOP Bulk Oil Plant
BLS Bill of Lading Surcharge
CDS Cargo Discrepancy Surcharge
C.POOL Commodore Pool
CR/NAPP Custom's Release Not Applicable (West Coast)
DO Declaration Overcharge
EBA Emergency Bunker Additional
FAFGS Fuel Adjustment Factor Guidelines Surcharge
FAFS Fuel Adjustment Factor Surcharge
IES Industrial Express Surcharge
IFPS Interim Fuel Participation Surcharge
NGB Nido Gas Basin
NOJ New Oil Jetty
PC Pre-stacking Charge
PCS Panama Canal Surcharge
PSS Peak Season Surcharge
PWA Petroleum Wharf Apapa
S.B.M Single Bouy Mooring
SHIFTED Shifted to road for low productivity
TANKER Tanker Vessels
THC Terminal Handling Charge
VAC Vessels awaiting custom's clearance
WRS War Risk Surcharge
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INCOTERMS
ACCEPTANCE
A draft, payable at a determinable future, date upon the face
of which the drawee acknowledges his obligation to pay it at maturity.
(Broadly speaking, any agreement to purchase goods under specified
terms. An agreement to purchase goods at a state price and under
stated terms.)
ACT OF GOD
A natural event, not preventable by any human agency, such as
flood, storms, or lightning. Forces of nature that a carrier has
no control over, and therefore cannot be held accountable.
ADVANCE FREIGHT
Partial payment of the bill of lading freight in advance; in other
respects is the same as guaranteed freight.
AIR WAYBILL
A bill of lading (see bill of) that covers both domestic and international
flights transporting goods to a specified destination. This is
a non-negotiable instrument of air transport that serves as a
receipt for the shipper, indicating that the carrier has accepted
the goods listed and obligates itself to carry the consignment
to the airport of destination according to specified conditions.
ALL RISK
The broadest form of coverage available, providing protection
against all risks of physical loss or damage from any external
cause. Does not cover loss or damage due to delay, inherent vice,
preshipment condition, inadequate packaging, or loss of market.
ALONGSIDE
A phrase referring to the side of a ship. Goods to be delivered
"alongside" are to be placed on the dock or barge within reach
of the transport ship's tackle so that they can be loaded aboard
the ship.
ARBITRAGE
The buying of foreign exchange, securities, or commodities in
one market and the simultaneous selling in another market, in
terms of a third market. By this manipulation a profit is made
because of the difference in the rates of exchange or in the prices
of securities or commodities involved.
AVERAGE
Any loss or damage due to insured perils that is less than a total
loss. Two types of average occur: Particular Average and General
Average.
BENEFICIARY
The person in whose favor a draft is issued or a letter of credit
opened.
BILL OF LADING
The document issued on behalf of the carrier describing the kind
and quantity of goods being shipped, the shipper, the consignee,
the ports of loading and discharge and the carrying vessel. It
serves as a document of title, a contract of carriage, and a receipt
for goods.
BONDED WAREHOUSE
A building authorized by Customs authorities for storage of goods
on which payment of duties is deferred until the goods are removed.
BREAK BULK
Loose cargo, such as cartons, stowed directly in the ship's hold
as opposed to containerized or bulk cargo. See "Containerization."
BULK SHIPMENTS
Shipments which are not packaged, but are loaded directly into
the vessel's holds. Examples of commodities that can be shipped
in bulk are ores, coal, scrap, iron, grain, rice, vegetable oil,
tallow, fuel oil, fertilizers, and similar commodities.
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C&F
(Cost and Freight) Seller owns goods until they are loaded on
vessel; selling price includes all costs so far plus cost of freight.
The buyer is responsible for insurance.
C.I.F.
(Cost, Insurance and Freight.) Seller owns goods until they are
loaded on vessel; selling price includes cost of goods, insurance,
and freight.
CARGO
Goods, merchandise or commodities of every description which may
be carried aboard a vessel, in consideration of the freight charged;
does not include provisions and stores for use on board.
CARNET
A customs document permitting the holder to carry or send merchandise
temporarily into certain foreign countries (for display, demonstration,
or similar purposes) without paying duties or posting bonds.
CARRIAGE OF GOODS BY SEA ACT (C.O.G.S.A.)
1936 U.S. Statute that governs the acts that a carrier is responsible
for and defines the terms used in shipping. The act provides that
the shipowner's liability will be limited to $500 per shipping
package, and it stipulates a one-year time limit for filing suit
against the carrier. This act automatically applies to international
ocean movements but not to domestic ocean transits unless the
carrier agrees to be bound by it.
CARRIER
Usually means Steamship Company, but can also refer to trucking
company, airline, or railroad as transporter of cargo.
CERTIFICATE OF INSPECTION
A document often required with shipments of perishable or other
goods, when certification notes the good condition of the merchandise
immediately prior to shipment.
CERTIFICATE OF MANUFACTURE
A statement sometimes notarized by a producer, usually also the
seller, or merchandiser that indicates the goods have been manufactured
and are at the disposal of the buyer.
CERTIFICATE OF ORIGIN
A specified document, required by certain foreign countries for
tariff purposes, certifying the country of origin of the merchandise.
Sometimes requires the signature of the consul of the country
to which it is destined.
CHARTER PARTY
A written contract between the owner of a vessel and the one (the
charterer) desiring to empty the vessel, setting forth the terms
of the arrangement, i.e., freight rate and ports involved in the
contemplated trip.
COLLECT FREIGHT
Freight payable at destination provided the vessel delivers the
goods as specified.
COMMERCIAL INVOICE
A statement of transaction between a seller and buyer prepared
by the seller, and a description of the merchandise, price, terms,
etc.
COMMERCIAL SET
Set of four "negotiable" documents that represents and takes the
place of the goods themselves in the financing of the cargo sales
transaction.
COMMON CARRIER
Transporter who holds himself out to the general public for the
transportation of goods over a definite route and according to
a regular schedule.
CONSIGNEE
Party who is to receive the good; usually the buyer.
CONSIGNMENT
Merchandise shipped to a foreign agent or customer when an actual
purchase has not been made, but under an agreement obliging the
consignee to pay the consignor for the goods when sold.
CONSOLIDATION
The Consolidation Endorsement may be added to an Open Cargo Policy
at an agreed premium, to provide coverage on merchandise while
in transit to, and while at, a common consolidation point for
the purpose of preparing or consolidating the merchandise for
export.
CONSULAR DOCUMENTS
Bills of lading, certificates of origin or special invoice forms
that are officially signed by the consul of the country of destination.
CONSULAR INVOICE
A detailed statement of goods shipped certified by the consul
at the point of shipment.
CONTAINERIZATION
Shipping systems based on large cargo-carrying containers ranging
up to 48 feet long that can be easily interchanged between trucks,
trains and ships without rehandling the contents.
CONTRABAND
During the time of war, materials carried aboard a vessel that
could aid a belligerent in the process of the war, such as arms,
weapons or munitions.
CUSTOMS BROKER
Licensed by U.S. Customs to clear shipments for clients, also
can forward goods "In Bond" to your port.
D/A-DOCUMENTS AGAINST ACCEPTANCE
Instructions from a shipper to his bank that the documents attached
to a time draft for collection are deliverable to the drawee against
his acceptance of the draft.
D/P-DOCUMENTS AGAINST PAYMENT
Instructions a shipper gives to his bank that the documents attached
to a draft for collection are deliverable to the drawee only against
his payment of the draft.
DECK CARGO
Cargo carried outside rather than within the enclosed cargo spaces
of a vessel.
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DELAY
Even under All Risk coverage, damage due to delay is not recoverable.
Most underwriters have inserted a "Delay Cause" in the Open Cargo
Policy, which states specifically that damage caused by delay
is not recoverable even if the delay was due to a peril insured
against.
DOCK RECEIPT
Receipt issued by an ocean carrier or its agent for merchandise
delivered at its dock or warehouse awaiting shipment.
DOCUMENTARY CREDIT
A commercial letter of credit providing for payment by a bank
to the name beneficiary, usually the seller of merchandise, against
delivery of documents specified in the credit.
DOCUMENTS
Papers customarily attached to foreign drafts, consisting of ocean
bills of lading, marine insurance certificates, and commercial
invoices, and where required, including certificates of origin
and consular invoices.
DRAFT
Buyer's payment for goods.
DUTY
(a) ad valorem duty means an assessed amount at a certain percentage
rate on the monetary value of an import. (b) Specific duty: an
assessment on the weight or quantity of an article without preference
to its monetary value or market price. (c) Drawback: a recovery
in whole or in part of duty paid on imported merchandise at the
time of exportation, in the same or different form.
EX (POINT OF ORIGIN)
From the point where the shipment begins movement, e.g., "Ex Factory"
"Ex Mine" or "Ex Warehouse." See "Terms of Sale."
EX-DOCK
(From dock.) Seller owns goods until they are unloaded on dock
at port of discharge; selling price includes all costs so far
plus cost of unloading from vessel.
EX-FACTORY
Seller owns goods until they are picked up at his factory; selling
price is the cost of the goods.
F.A.S. VESSEL
(Free alongside steamer.) Seller owns goods until they are delivered
alongside vessel; selling price includes all costs so far plus
cost of transportation to dock.
F.C.&S.
Free of Capture & Seizure - Clause excluding war risks from the
Marine Policy; war risks can be covered by issuing a separate
War Policy with an additional premium being charged.
F.O.B. TRUCK
(Free on board truck.) Seller owns goods until they are loaded
on truck at his factory; selling price includes all costs so far
plus cost of loading on truck.
F.O.B. VESSEL
(Free on board vessel.) Seller owns goods until they are loaded
on vessel; selling price includes all costs so far plus cost of
loading on vessel.
F.O.B. WAREHOUSE
(Free on board warehouse.) Seller owns goods until they are delivered
to buyer's warehouse at final destination; selling price includes
all costs so far plus transportation to final warehouse.
F.O.B./F.A.S. ENDORSEMENT
If a merchant sells on F.O.B., F.A.S., C&F or similar terms, it
is the buyer's responsibility to place the insurance.
FORCE MAJEURE
The title of a standard clause in marine contracts exempting the
parties for non-fulfillment of their obligations as a result of
conditions beyond their control, such as earthquakes, floods,
or war.
FREE TRADE ZONE
A port designated by the government of a country for duty-free
entry of any non-prohibited goods. Merchandise may be stored,
displayed, used for manufacturing, etc., within the zone and reexported
without duties being paid. Duties are imposed on the merchandise
(or items manufactured from the merchandise) only when the goods
pass from the zone into an area of the country subject to the
Customs Authority. Also called FOREIGN TRADE ZONE
FREIGHT
The money charged by the carrier for transporting goods.
GENERAL AVERAGE (G.A.)
Ancient principle of equity in which all parties in a sea adventure
(ship, cargo, and freight) proportionately share losses resulting
from a voluntary and successful sacrifice of part of the ship
or cargo to save the whole adventure from an impending peril,
or extraordinary expenses necessarily incurred for the joint benefit
of ship and cargo.
GENERAL AVERAGE SECURITY
Documents the cargo owner presents to the General Average Adjuster
to replace the vessel owner's maritime lien on cargo for its share
of General Average and to obtain release of the goods by the Steamship
Company. G.A. Security consists of a G.A. Bond and either a cash
deposit or an Underwriter's Guarantee.
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GOODS
Cargo shipped by sea or air.
GUARANTEED FREIGHT
Freight payable whether the goods are delivered or not, provided
the failure to deliver the goods resulted from causes beyond the
carrier's control.
HARMONIZED SYSTEM
An international commodity classification system, developed under
auspices of Customs Cooperation Council, adopted by the United
States in 1989 and increasingly the most widely accepted import/export
classification methodology. Replaces SCHEDULE B export codes and
TARIFF SCHEDULE OF THE U.S. import codes.
IN BOND
A term applied to the status of merchandise admitted provisionally
to a country without payment of duties -- either for storage in
a bonded warehouse or for trans-shipment to another point, where
duties will eventually be imposed.
INHERENT VICE
A loss caused by the inherent nature of the thing insured and
not the result of a casualty or external cause.
INLAND BILL OF LADING
A bill of lading used in transporting goods overland to the exporter's
international carrier.
IRREVOCABLE LETTER OF CREDIT
A letter of credit in which the specified payment is guaranteed
by the bank if all terms and conditions are met by the drawee.
LETTER OF CREDIT - COMMERCIAL
A letter addressed by a bank, at the insurance and responsibility
of a buyer of merchandise, to a seller, authorizing him to draw
drafts to a stipulated amount under specified terms and undertaking
conditionally or unconditionally to provide eventual payment for
drafts.
LOAN RECEIPT
Document signed by the Assured where he acknowledges receipt of
money advanced by the insurance company as an interest-free loan
(instead of payment of a loss) repayable to the insurance company
only if the loss is recovered from a third party and then only
to the extent of the recovery.
LOSS OF MARKET
A situation in which, for one reason or another, sound cargo is
no longer wanted by the consignee when it arrives. This is a "business
loss" not recoverable under a Marine Cargo Policy; e.g., Christmas
trees arriving in January undamaged.
MANIFEST
An itemized list by Bill of Lading number of the kind and quantity
of all cargoes loaded aboard a vessel, prepared by the vessel's
Master.
NAMED PERILS POLICY
Any marine policy limiting coverage to perils specifically listed
in the policy; opposed to All Risks policy. See "All Risks."
OCEAN BILL OF LADING
Bill of lading indicating that the exporter consigns a shipment
to an international carrier for transportation to a specified
foreign market. Unlike an inland B/L, the ocean B/L also serves
as a collection. If it is a straight B/L, the foreign buyer can
obtain the shipment from the carrier by simply showing proof of
identity. If a negotiable B/L is used, the buyer must first pay
for the goods, post a bond, or meet other conditions agreeable
to the seller.
OPEN POLICY
A cargo policy with no expiration date that provides automatic
coverage of cargo to or from an Assured in a specified trade at
agreed rates, terms, and conditions. Usually consists of separate
Marine and War policies.
PALLET
A low portable platform, usually wooden, on which cargo is stacked
for storage or transportation; a skid.
PERILS OF THE SEA
Fortuitous accidents or casualties, peculiar to transportation
on a navigable water, such as stranding, sinking, collision of
the vessel, striking a submerged object, or encountering heavy
weather or other unusual forces of nature.
PHYTOSANITARY INSPECTION CERTIFICATE
A certificate, issued by the US Department of Agriculture to satisfy
import regulations for foreign countries, indicating that a US
shipment has been inspected and is free from harmful pests and
plant diseases.
PILFERAGE
The theft of part of the contents of a shipping package.
POLITICAL RISK
In export financing the risk of loss due to such causes as currency
inconvertibility, government action preventing entry of goods,
expropriation or confiscation, war, etc.
PRO FORMA INVOICE
An invoice provided by a supplier prior to the shipment of merchandise,
informing the buyer of the kinds and quantities of goods to be
sent, their value, and important specifications (weight, size,
etc.)
SHIPPER'S EXPORT DECLARATION
A form required for all shipments by the US Treasury Department
and prepared by the shipper, indicating the value, weight, destination,
and other basic information about an export shipment.
SHIPPER'S LOAD AND COUNT
Note on bill of lading indication that the contents of a container
were loaded and counted by the shipper and not checked or verified
by the Steamship Company.
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SPECIAL POLICY OF INSURANCE
Document issued on behalf of the Underwriter stating the terms
and conditions of the marine insurance. Issued when evidence of
insurance is required, as by the bank issuing the Letter of Credit.
STANDARD INTERNATIONAL TRADE CLASSIFICATION (SITC)
A standard numerical code system developed by the United Nations
to classify commodities used in international trade.
STRAIGHT BILL OF LADING
A non-negotiable bill of lading in which the goods are consigned
directly to a named consignee.
SUBROGATION
The operation by which the insurance company (on payment of a
claim) assumes all of the assured's rights to recovery from any
third parties; substitution of one creditor for another.
SURVEYOR
A marine specialist who examines damaged property and determines
the cause, nature, and extent of damage and methods of repair
and/or replacement. He is not an adjuster, and all his actions
are without prejudice to policy terms and conditions.
TARE WEIGHT
The weight of a container and packing materials without the weight
of the goods it contains.
TENOR
The term fixed for payment of a draft.
TERMS OF SALE
The invoice is the sales contract between buyer and seller and
indicates the Terms of Sale.
THROUGH BILL OF LADING
A single bill of lading converting both the domestic and international
carriage of an export shipment. An air waybill is essentially
a through bill of lading used for air shipments. However, ocean
shipments usually require two separate documents -- an inland
B/L for domestic carriage and an ocean B/L for international carriage.
Through bills of lading are insufficient for ocean shipments.
TONNAGE
Gross Tonnage - Total internal carrying capacity of a vessel expressed
in measurement tons (one measurement ton = 100 cu. ft.).
TRANSIT SHIPMENT
A term designating a shipment destined for an interior point or
a place best reached by reshipment from another port.
TRANSSHIPMENT
To transfer from one ship or conveyance to another for further
transit.
VALUATION CLAUSE
The clause in the Marine Policy that contains a fixed basis of
valuation agreed upon by the Assured and the Underwriter and which
establishes the insured value of the merchandise. The Clause determines
the amount payable under any recoverable loss or General Average
contribution.
VESSEL
Every description of watercraft or other artificial contrivance
used, or capable of being used, as a means of transportation on
water.
WAR RISKS
Those risks related to two (or more) belligerents engaging in
hostilities, whether or not there has been a formal declaration
of war. Such risks are excluded by the F.C.&S. (Free of Capture
and Seizure) Warranty, but may be covered by a separate War Risk
Policy, at an additional premium.
WAREHOUSE RECEIPT
A receipt supplied by a warehouseman for goods he has placed in
storage.
WAREHOUSE-TO-WAREHOUSE CLAUSE
The clause in the Cargo Policy that defines when coverage commences
and terminates. It is the intent of the policy to attach at the
time the goods leave the warehouse of origin named in the Policy,
and to continue while the goods are in due course of transit until
delivered to the warehouse of destination named in the Policy,
where it terminates.
WHARFAGE
A charge assessed by a pier or dock owner for handling incoming
or outgoing cargo.